Our Client
Two Title BPM companies, based in Austin, Texas and Orlando, Florida, partnered with Xenia Consulting to take ownership of their marketing as an extended team. The objective was to bring a structured, consistent approach to marketing while internal teams stayed focused on title-report delivery and client relationships.
The Challenge
For title businesses, marketing competes directly with the time needed for title-report delivery and client relationships. The Orlando client reported that its team lacked the time to manage marketing alongside its core responsibilities. Without dedicated support, keeping marketing consistent while protecting operational excellence was difficult to sustain.